wholesale beads, charms, and fashion chain

CRYSTALLIZED Swarovski Elements
Bead Books
Beadable Products
Beadalon
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Chain - Base Metal
Charms
Containers
Crystal Components
Crystal Sliders
Display stands
Earrings
Findings
Leather Cord
& Accessories
Lucite Acrylics
Made in the USA
Nylon Cord
Pendants
Pouches & Bags
Regaliz™ Bracelet
Stringing & Wire
Wrapping Material
Shark Teeth
Spools
Semi-Precious
Sterling Silver
Toe Rings
Tierra Cast
Toggles & Clasps
Tools
Watches
Waxed cord
Words
Wire Rings
Projects & Design Center
Home>FAQ

 
What forms of payment do you accept?  by  Admin
We accept the following credit cards: Visa, Master Card, American Express, Discover and Paypal.
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How do I shop online?  by  Admin
Once you're done shopping, checking out is easy. You will always be able to view the items you have added to your shopping cart on the right side of your browser window.

While viewing the contents of your cart, you may adjust quantities in your cart by changing the number to the right of items and then clicking on "update cart" after all quantity adjustments have been made.

Once you are ready to checkout with the items in your shopping cart, click on the “checkout” button in your shopping cart. At this point if you have not registered with us before, you can click on “register” to sign-up for a new account.

If you have already registered with us before, simply sign-in using your email address and the password that you created for the account.
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Why do I need to register?  by  Admin
You do not have to register on our site if you are making a purchase. However by registering you are initiating an account that only you may access.

You can access your account by using your email address and a password that you have created. Only you will have access to this information.

If you are signed up on our email list, this does not mean you are registered. Perks for having an account include special sales and having access to all information about your previous orders and tracking your order.
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How do I register?  by  Admin
During the checkout process you will be able to create an account and you will be provided with a direct link that will walk you through the process.

If you already have items in your cart and are ready to complete your order, simply click on “checkout”, and this will automatically direct you to our register page.
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Is my credit card information secure?  by  Admin
Yes, we encrypt all information sent via the Internet, so that data arrives privately and securely at its destination.

We make every effort to protect your online order by using Secure Sockets Layer (SSL) Technology.

If you are still uncertain about placing your order via the Internet, we encourage you to call in your order to our office at 800 777 0038 (Monday thru Friday from 9am to 4pm est), or complete your basket up to the point of entering your credit card number, print out the order, and call us to complete the order.

Please note, however, that only orders placed online will qualify for the FREE shipping.
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Where do you ship to?  by  Admin
We ship all over the world except to countries we deem to be a risk. Please click this link to access our shipping page: SHIPPING
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How do I make a return or exchange?  by  Admin
Please click on the link MY ACCOUNT and login to your account.

Find the order number that contains the items you wish to return.

Select the order number to view the order.

There will be a link on the right hand side that says 'NEW RMA'.

Click the link to complete the return information.

Please note that all returns must be made within 10 days of receipt of the goods. All non-defective items may be subject to a 15% re-stocking fee.

Click here to login to your account.
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Cal. Prop 65 Warning  by  Admin
Primitive Earth Beads recognizes the importance of protecting the health and environment of our customers. However, some of the base metal findings, chains, and charms sold by our company may contain small amounts of lead, a chemical known to the State of California to cause cancer, birth defects, and other reproductive harm if ingested. We recommend that you wash your hands after handling, and keep all items away from small children and infants.
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How do you use cookies on this website (or, I'm having trouble using my shopping cart)?  by  Admin
We use session cookies to store your shopping cart information for future use. We do not use cookies to store any personal information. If your shopping cart is not working, here is a "how to enable cookies" faq - www.google.com/cookies.html. Session Cookies - Also called a transient cookie, a cookie that is erased when the user closes the Web browser. The session cookie is stored in temporary memory and is not retained after the browser is closed. Session cookies do not collect information from the user’s computer. They typically will store information in the form of a session identification that does not personally identify the user.
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Wholesale Pricing  by 
We do offer wholesale pricing on some of our items that are available on Primitive Earth Beads. In order to view these prices, please go to http://www.bestbeads.com and complete the registration process.

You will need to provide us with a copy of your business license and/or your current resale tax exemption certificate. If you sell items online please also include your website address. These conditions only apply to companies operating in the USA.

If you have any questions please feel free to email us.
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DISCLAIMER: The beads and components represented on this website are not toys, and are not meant for children 13 and under.

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phone (727) 321-2486 | toll free (800) 777-0038

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